TERMS & CONDITIONS

All CRS products are custom-designed and manufactured to your exact specifications. Due to the bespoke nature of our products, we do not offer returns, refunds, or exchanges on any custom-made items. This includes all team uniforms, club merchandise, playing kits, training wear, and any other personalised products.

You have the right to cancel your order up to order confirmation, once the order has been confirmed there is no refunds provided.
This applies to all our products. With the exception of faulty merchandise, we cannot exchange or accept the return of garments with any form of embellishment (e.g. printing or embroidery).
We may allow the exchange of teamwear items at our discretion but will NOT OFFER REFUNDS under any circumstances.

We do not accept returns or provide refunds for change of mind, incorrect sizing selected by the customer, or dissatisfaction with colour variations that fall within normal manufacturing tolerances. Please ensure you consult our size guide and confirm all design details before placing your order.

If you believe your product has a manufacturing defect or fault, please contact us to discuss within 7 days of receiving your order. All claims are assessed on a case-by-case basis. We may request photos or the return of the item for inspection before determining the appropriate resolution.

• Contact us within 7 days of delivery to report any faults
• Provide clear photos of the defect along with your order number
• All claims are reviewed and resolved at our sole discretion
• Resolution may include repair, replacement, or store credit — refunds are not guaranteed

If we have made an error with your order (wrong product, incorrect printing, etc.), please contact us to discuss as soon as possible. We will work with you to resolve the issue, which may include reprinting or replacing the affected items at no additional cost.

Pre-order items and sale items are strictly non-refundable and non-exchangeable under any circumstances. By placing a pre-order or purchasing a sale item, you acknowledge and accept this condition.

Shipping costs are non-refundable. In the event that a replacement is issued for a faulty product, CRS will cover the cost of shipping the replacement item.

Shipping costs will be determined individually at each club store

Nothing in this policy is intended to limit your rights under the Australian Consumer Law. If a product has a major failure, you are entitled to the remedies available under the law. For minor failures, we will resolve the issue at our discretion. Please contact us to discuss if you believe your consumer rights apply.

 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

If you have questions about this policy, please contact us at:

Email: crsportswear@gmail.com
Aus phone:

• Gabs 0404459797
• Joe 0413722318

Address: 47 Radford Road, Reservoir Vic 3073, Australia

UK

Dan Mascoll
West Wickham London
Phone: +44 7482 495005
Email: crssportswearuk@gmail.com